The seller is responsible for providing a warranty for the property sold to the buyer, in accordance with the provisions of Article 85 of the 2014 Housing Law and any amendments or additions by the State at the relevant time.

Before the building is put into use, the seller must inform and provide the buyer with a (1) handover report confirming the apartment building has been completed in accordance with legal regulations, so that both parties can determine the warranty start date for the property.

The warranty period is determined by the seller (owner, investor). Typically, this period is 60 months from the date the seller signs the handover report confirming the property is ready for use.

The warranty includes: repairing and correcting damages to the framework, columns, beams, floors, walls, ceilings, roofs, terraces, staircases, cladding, flooring, plastering, electrical systems for living and lighting, water supply and drainage systems, septic tanks, and fixing any tilting, sinking, cracks, or collapse of the property. For technical equipment and interior items, the seller must provide a warranty according to the commitments in the contract and include an annex detailing the above-mentioned points.

Our company is a brokerage agency, responsible for providing advice on pricing, payment procedures, loan procedures (if requested by the customer), and the drafting of purchase contracts. We also assist in facilitating the property sale process for investors and owners, ensuring a quicker transaction and saving time for both the buyer and seller. Therefore, our company does not assume responsibility for the warranty of the property for the buyer. We only support in providing information to both the seller and buyer, or relevant government agencies, to help resolve any disputes that may arise during the transaction, ensuring fair treatment for both parties, especially the buyer.

Our company requires the seller to include detailed warranty policies in the real estate purchase contract in accordance with legal regulations for the buyer’s reference before deciding to purchase the property. We also advise buyers to carefully review the contract, especially the post-purchase policies, such as warranty and return terms, before signing. The buyer may also negotiate additional warranty or return terms with the seller if deemed appropriate.